Shipping & Returns

Returns Policy

  • Product is Eligible if Contain our company's stamp
  • Any item with a physical damage ( if the LCD Display is broken or cracked internally, Torn Connector flex & Scratches) will not be taken back or accepted for returns.
  • Unused item - in the same condition as it was received which means no sign of use, no scratch with connectors and cables remained intact.
  • Returns received within 30 days from delivery date is eligible for refund.
  • Returns received after 30 days period will be eligible for exchange or store credit at current selling price or original purchased price (whichever less).
  • No returns accepted after 60 days from delivery date - No Exception
  • Any unwanted product in brand new/resalable condition is subjected to a 10% restocking fee.
  • Contact us at for further details.
  • Ship to us at your own expense and we will process the return at our own expense within 3 business days after delivery



Shipping Address:

Touch Wireless
4880 Lawrenceville Hwy,
Suite 1
Tucker GA 30084



  • Average delivery is 2-4 business days
  • Most In-stock orders ship SAME DAY if ordered by 5pm EST (Mon-Fri)
  • Free and low cost shipping available
  • We maintain a 99% on-time shipping rate
  • Orders are shipped safely in specially designed, sturdy boxes with bubble wrapping.
  • 98% of items are in stock in our warehouse
  • Always know where your order is with alerts and 24/7 status access.
  • Free Shipping for Order over $$300 and Free Fedex Overnight for Order over $2,000.
  • orders are shipped from our warehouse in Georgia. 
  • Monday-Fri same-day-shipping cut off time is 5PM.
  • Please verify proper ship to address before order is submitted, as there are no changes once the order is submitted.
  • Orders are generally shipped same day if place before 5pm.  If an order comes in after the cut off time, it will be processed next business day (except holidays).
  • Transit times start when they leave our facility and are not guaranteed. Shipping is non-refundable.